Client Video Testimonial
Client: Sentral Education
“I think more agile organisations are easier to work with, because it offers more flexibility, personalised service and more attention. The result was great. What’s really commendable is how positively our feedback was taken, and really the passion to produce great videos for clients” Yusuf Pingar, Marketing Manager at Sentral.
In this video testimonial, Yusuf Pingar from Sentral Education explains the advantages of working with smaller, leaner companies and his great experience working with quickclips -in particular, the very positive way in which we took and acted on feedback. Even with a change in the brief halfway through the project!
Sentral approached quickclips to produce 4 x character animated videos to showcase how their software helps schools to manage their students’ attendance, wellbeing, administration and assessment.
We worked with Sentral through each step of the process (concept / character design / scripts / storyboards / first animated draft), however half way through the project, the client needed to change the brief, so we worked together with them to come up with an alternative approach to meet their new requirements.
It was decided that stock footage was the most appropriate way forward so we started from scratch, sourcing and editing the right stock, and re-writing the scripts to create all 4 videos.
The client was very impressed with the end result, but even more so with our approach to the entire project, our ability to handle a change in the brief and respond to feedback.
In Yusuf’s own words:
‘We were able to work with a dedicated and extremely cooperative team that met our requirements and were flexible enough to change the strategic direction in the middle of the project. Easy going and responsive!’ Yusef Pingar
Feedback on working with quickclips
Client: Yusuf Pingar, Head of Marketing, Sentral
How would you rate the customer service that we provided? Excellent
Any comments about the customer service that we provided? Very cooperative and understanding
How would you rate the appearance and punctuality of our staff? Very Good, all good
Was the equipment appropriate and in good condition? Very Good, all good
How would you rate the quality of your final video? Very good, good outcome
How would you rate the communication between you and the quickclips team during the process? Excellent, all good
How would you rate the video & service in terms of value for money? Very good, good value for money
How would you rate our ability to meet your deadlines? Very good
How would you rate our ability to meet your brief? Very Good
Would you work with quickclips again? Absolutely
Would you recommend quickclips video production services to others? Absolutely
Any other comments you’d like to add about the process of working with quickclips? TQuickclips has been a good video development partner for Sentral; we were able to work with a dedicated and extremely cooperative team that met our requirements and were flexible enough to change the strategic direction in the middle of the project. Easy going and responsive!